FAQ
Got a question? This page might be the one for you, if not get in touch
What are your Christmas Delivery Cut Off Dates?
It’s that time of year again! Please see below my guidelines for 2020 Christmas delivery. Give yourself lots of time this year as post seems to be a bit hit and miss and more people than ever will be sending gifts via post this year!
If you are worried that your item won’t arrive in time please feel free to send me a message 🙂 there are always options like tracked and signed that I would be happy to discuss with you.
All of my parcels are sent via 1st Class Royal Mail as standard within the UK and Standard for international orders.
UNITED KINGDOM
1st Class – Monday 21st December
EVERYWHERE ELSE
Wednesday 9th December
I cannot guarantee that your item will arrive in time but if you follow the cut off guidelines it will give you the best chance of your gifts arriving on time!
What payment methods do you accept?
You can use any of the cards listed below to pay for your order:
MasterCard, Visa, American Express
What are your UK delivery options?
We post all of our UK orders via Royal Mail 1st Class free of charge!
If you want your item posting faster or via special delivery, get in touch and we would be happy to discuss this with you.
Can I exchange my item for something else?
Of course! if you have simply changed your mind about your order, just send us a message or email and we would be happy to arrange a swap, please bear in mind that the item you are returning must be in a resellable condition.
Are your items eco friendly?
We try to source eco-friendly items wherever possible, our tote bags, makeup bags and t-shirts are all eco-friendly.
Where do you get your designs from?
All of our products are designed and made in house by me! (Alyssia) the only exception is the Namaste t-shirt, which was designed by a cool lady in the US named Kendall, she also receives proceeds for any sales of this item.
